What is responsible gaming?
Playing games is supposed to be fun! But we know that a hobby can sometimes transform into an obsession, and Daily Fantasy Sports games are no exception.
We want all PrizePicks Members to have a safe and enjoyable experience on our platform. That's why our game has built-in limits for each Member that safeguards them from depositing or playing too much, or too often. We also require all Members to verify their age before they can make an account. Anyone under the age of 19 (or 21 in AZ and MA) will not be permitted to play on PrizePicks.
We also give Members additional tools that allow you to take control of your responsible gaming experience, by making it possible to take a break if and when you need to.
We want to be clear: practicing responsible play is not an indication that you have a problem. It's an effective way to make sure you don't develop habits that negatively affect your play experience. We encourage you to explore the Responsible Gaming Tools and resources available in our app, and to make use of them as needed.
How can PrizePicks Members practice responsible gaming?
PrizePicks features several responsible gaming tools and resources that ensure a safe, responsible, and secure Daily Fantasy Sports (DFS) experience. This includes:
Alerts: Receive notifications if you go over your preselected daily, weekly, or monthly thresholds for lineup submissions.
Limits: Set self-imposed daily, weekly, or monthly deposit or play limits for at least 90 days.
Timeouts: Temporarily disable your ability to submit lineups or deposit funds for a period between 1 and 30 days.
Self-Exclusion: Temporarily disable all access to your account and block all marketing notifications for 30 days or more.
How do I access the responsible gaming tools?
Log into your account and look for the “Responsible Gaming” tab on the dropdown menu located in the top left corner of the PrizePicks app. If you are using the browser app, the dropdown menu is located in the top right corner instead.
Can I permanently deactivate my PrizePicks account?
Yes, if you feel that playing PrizePicks is having a detrimental effect on your health and well-being, you can permanently deactivate your account. Scroll down to the Self-Exclusion section of the Responsible Gaming Tools and select "LIFETIME" from the dropdown menu.
If you choose to do this, you will not be able to reactivate your account or create a new account for any reason. For your own protection, you will also be permanently barred from creating a new account.
If you want to delete your account for a reason unrelated to responsible gaming, please refer to instructions on the Deactivation page instead.
What if I have unused funds left in my account when I self-exclude?
If you have funds left in your account, we recommend you withdraw them BEFORE you finalize your self-exclusion. You will not have access to your account once you submit your request.
If your self-exclusion has an end date (i.e. any selection other than LIFETIME), you will need to wait until the full period of time has elapsed before you can access your funds.
Can I edit or cancel my limit, timeout, or self-exclusion decision after I hit save?
No. For your protection, you may not edit or delete any responsible gaming limitations you initiate until the specified time period has passed.
What should I do if I suspect a minor is using PrizePicks?
If you believe that a minor under your care, or any minor, is using PrizePicks, especially if they have used the personal information of an adult family member to create or operate an account, please contact us immediately at support@PrizePicks.com. Our team will take appropriate action to investigate and ensure compliance with our strict age verification policies. We are committed to protecting minors and promoting responsible play.