Why is my account deactivated?
PrizePicks reserves the right to deactivate any account at any time, at our sole discretion. Actions that could lead to the permanent deactivation of your account include:
Multi-accounting
If PrizePicks discovers that you have created more than one account, PrizePicks reserves the right to suspend or cancel any or all of your accounts, terminate/withhold/void all prizes, and seize all funds in your accounts.
Chargebacks
Disputing and charging back deposits will lead to a permanent deactivation of your account, and the initial deposit and all winnings generated from entries placed after the deposit in question will be forfeited and deducted from your account balance.
If you wish to maintain membership here at PrizePicks, please message Live Support for your options.
Violating rules or terms of service
Members found to be attempting to violate PrizePicks' rules or terms of service will have their accounts deactivated and winnings voided. Punishable actions include,but are not limited to: spoofing location in valid states and playing for underage members.
Abusive behavior
PrizePicks’ has zero tolerance for harassment, derogatory language, threats, dehumanizing, or inappropriate language toward employees or other Members. This includes but is not limited to:
- Name calling
- Hate speech
- Excessive profanity or abusive language
- Harassment (e.g. multiple threatening or unwelcome messages)
- Attempts to initiate direct contact or expose personal info (i.e. doxing
Please note: Attempting to personally contact any PrizePicks employee will not be tolerated and may result in temporary or permanent suspension at the sole discretion of PrizePicks.
Violating Member Code of Conduct
At PrizePicks, we are building a community of positive, passionate, fun-loving, and skilled fantasy sports contestants. We expect all our members to contribute to and enhance our virtual community, and we have our own set of values and standards to help us reach that goal.
Being part of the PrizePicks’ community is a privilege, not a right. When you choose to participate on our platform and in our fantasy contests, you agree to uphold the following Member Code of Conduct
You can find the full Member Code of Conduct here.
Can I Deactivate My Account?
Yes, Members can delete their account if they no longer want to play on the PrizePicks platform.
If you are making this decision because you are concerned about your health and safety, or if you are struggling with issues related to problem gaming, please refer to our Responsible Gaming page and follow the instructions there.
If you want to delete your account for a different reason, you can navigate to the Settings page using the menu on the top left corner of the app. If you are using a web browser, the menu will be in the top right corner. From there, scroll down all the way to the bottom of the page and select "Delete Account" in red letters. If you decide to give PrizePicks another try later on, we can reactivate your original account.
